• Hotel Hot Water is generated by heat energy of air-conditioning while cooling the air. This air-conditioning system was established as a private in this purpose.
• A large part of the lighting is provided by LED light bulbs which has very little power consumption.
• There is special faucet system that prevents excessive water consumption.
• In our hotels, depending on the environmental sensitivity of our guests if requested, bed sheets and towels can be cleaned in every 2 days.
• In our hotels we use special detergent which has minimal damage to the nature.
  

• The port of ancient Byzantium inspired the hotel's name. Exterior architecture is inspired by the Republic motif.
• Head of the bed in the rooms decorated with works of painters who have visited Istanbul during.
• Ottoman era and there are local snack treats served each day in the guest room, blended with cuisines of various minority.
• One of the most important feature is that hotel has a collection of Anatolian Civilizations replicas.
• There is a 24-hour appetizer tasting section in the hotel's living area.
• Hotel restaurants composed of a unique menu after deep research in real local flavors.
• Breakfasts are served with local factors and traditions.
• Our hosts, who look after childeren, give them a coloring book of historical centers of Istanbul, as a gift.

• In our hotels, 100% guest satisftaction policy initiated. All staff are aware of the responsibility and excersise authority over this policy. Aiming at a positive guest experience in hotels, each service is planned on the basis of needs of the guests.
• All services have emerged with real customer feedback, tested and improved.
• There is a guest relation team in all of our hotels.
• During our guests' stay, guest relation team pays attention to all kind of needs and problems of the guests, which includes tourist information, alternative local tourist attractions, emergency health need, childcare, and so on.
• Our guests are welcomed with a letter in the rooms, which is written by our hotels' owner Faruk Boyacı and includes his mobile number.
• Tea and Simit (ring-shaped bread covered with sesame seeds)at 17:00 in Sirkeci Konak and Neorion Hotel. This service is now very populer and enables guests and hosts to come together, chat, and feel the enjoy of tasting Simit.
• There is a simple table instead of reception desk, no barrier between our guests and staff.

• Our personnel attends regular trainig classes in order to improve their qualifications.
• Our personnel regularly follows informative film secreening about Istanbul.
• All of our employees are registered to social security institution.
• All the service experience takes place after intense brainstorming sessions with the participation of all staff, especially "guest relations". Each personnel can actively take part to the extent they want in contribution to improving service quality.

• Member and Head of Sirkeci Survival and Protection Association.
• Member and Head of Hocapasa Protection and Development Association.
• Workshops on Sustainable Tourism with Bogazici University.

Membership in Organizations

• TUI Travelife Sustainable Tourism Programi www.travelife.eu
• Sustainable Travel International www.sustainabletravelinternational.org

• Hocapasa is a street full of restaurants attached to the traditional values and every lunch those restaurants hosts local artisans serving them traditional dishes, local tastes such as Filibe Köftesi, Stuffed with meat, Steamed anchovy, Cag Kebabi, and the other anatolian flavors. This local street is a must-see location for the visitors, but so is a place that must be protected.

• Exterior architecture of the buiding has the signs from early Turkish Republic,
• We have collected replicas belongs to Anatolian Civilizations,
• In each room we put various piece of arts depicted by various painters who have visited Istanbul,
• There is a every day open buffet which serves traditional anatolian appetizers.

• Local Wine Tasting
• Cooking Class
• Short trip to the Golden Horn – Local Market visits